Kandivli Education Society (“KES”, “we”, “our”, or “us”) provides the KES Alumni Portal (“Platform”) for use by its users (“Users”) and is committed to addressing concerns in a fair, transparent, and timely manner.
KES has established a grievance redressal mechanism in accordance with applicable laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Users may raise concerns related to privacy, content, account misuse, or platform-related issues through the designated contact details.
All grievances shall be acknowledged and addressed within a reasonable timeframe, typically within 7 to 15 working days.
